Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Not all items will be requested to be returned to VIETRI. If we do not want you to return the item, we will let you know and you will be refunded for the shipping label before your credit is issued during the review process.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

What items are returnable?

  • Items purchased in the last 45 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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